:: Emetrix::

	Over 1,000,000 report views
	Over 100 data fields to report on
	Yearly, monthly, weekly, daily and by intervals
	Reports for your overall call center performance
	Reports for your agent & group performance
	4 Preset templates
	Moment-In-Time report template
	Comparative report template
	User-Defined report template
	8 different hierarchical levels for the Call Center & Agent reports according to your business
	Export to PDF or Excel for further analysis
	Intuitive navigation & multi-level drill-down menus
	Modifiable Fiscal Year for ease of reporting
	Modifiable First-Day-Of-Week for ease of reporting
	My Favorites to further customize each users preferences

	You will save money because your business analysts will analyze rather than compile reports thus increasing their effectiveness.
	Your Call Center management teams and agents will be self-sufficient when it comes to generating any number and any kind of report to better manage your call centers.
	Over 15 years of R&D and call center management experience.
	Free upgrades. Developers are constantly researching and developing new report templates.